Fees & Cancellation Policy

Private Consultation Fees

We endeavour to ensure that everyone can access our services, regardless of income. Chat with one of our administration team for fee information.

We will always be able to support you with affordable service.

Fees are payable at the end of your consultation via EFTPOS facilities, cash or bank transfer. We can then claim your Medicare rebate for you, as a courtesy , so you don’t have to.

Medicare Rebates

To access a Medicare rebate you need to consult with your GP who may deem you eligible for a Mental Health Care Plan. Click here to learn more.

This will allow you to access 10 sessions per calendar year, with your Psychologist, that Medicare will help you pay the cost of.

Extra Sessions

In response to the Covid-19 pandemic the Australian Government released a further 10 sessions where Medicare will provide a rebate for people experiencing enduring mental health impacts from the pandemic.

Cancellation Policy

Cancellation within 24 hours $80

No show on the day $80

Please respond to the appointment confirmation text to avoid a cancellation fee

Work Cover

We are SIRA accredited and can support with you any workplace injury.

National Disability Insurance Scheme

Department of Veteran Affairs

We can treat DVA card holders for a range of psychological concerns.

Star 4 Kids

In partnership with Sparrow Centre we deliver fully funded services to children aged 3-12yrs who are at risk of developing mental health conditions.

YIM & Suicide Prevention

In partnership with One Door Mental Health, we deliver both the fully funded You In Mind and Clinical Suicide Prevention Programs for people who may be of ATSI or CALD diverse backgrounds, those in financial hardship as well as for over 65’s.

Private Health Funds

To claim from your private health fund simply submit your paid invoice to your fund.